By Ken Shigley   In 2000, I was involved in trying to develop a system for online mediation. The broadband infrastructure to support such a system did not exist, so we were 20 years early. It …

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By Salim Uqdah   Salim Uqdah, a Dispute Resolution Council Member and Co-Chair of the Dispute Resolution Pro Bono Committee, discusses his journey to certification for North Carolina Dispute Resolution Commission’s Superior Court, Family Financial, …

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By Melissa Maravich   “You only get one chance to make a first impression.” You’ve heard that adage dozens, maybe hundreds, of times. You’ve probably said it yourself. But have you thought about how much those …

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By Douglas Chandler    “Legal malpractice claim.” No attorney wants to hear these three dreaded words, but a malpractice claim is an unfortunate possibility when working within the legal field. Knowing more about the issues …

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By Rex D. Smith   While people’s definitions of mediation may vary, the underlying purpose of mediation is simple: to resolve the dispute between the parties. That is, to settle the case. That means that as …

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