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5 Reasons to Choose Mediation

Miles Mediation and Arbitration Services is a relaxing, friendly facility that lends itself to conflict resolution. Factor in the advantages of our experience, style, ethics, confidentiality, logistics, location and competitive cost structure, and you can …

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Mediating for the Emotional Plaintiff

By John Miles A. The Real Motivator If you have suffered through an hour-long talk on mediation, you might rightly conclude that the speaker had been allotted too much time – by about 50 minutes. …

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A Mediation Primer

 A excerpt from  A New Day in Court by John Miles Many readers of this primer are already familiar with mediation. Perhaps you are a mediator. Perhaps you have mediated at Miles Mediation and could write …

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Walking The Walk

By Jamie Miles   After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll …

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Communication Strategies

Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language.   Research has demonstrated that positive language enhances the mediation process. Conversely, …

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