To commence a COAM arbitration with Miles Mediation & Arbitration Services, LLC (“Miles”), the party initiating the arbitration (the “Claimant”), must complete the following steps:

  • Within 14 days of its receipt of an Arbitration Referral from the Georgia Lottery Commission, the Claimant must prepare and submit a COAM Arbitration Demand via fax, email or mail to:

Miles Mediation and Arbitration Services, LLC
Attn: COAM Arbitrations Administrator
6 Concourse Parkway
, Suite 1950
Atlanta, Georgia 30328
Tel: 678-320-918
Fax: 404-389-0831
Email: jparke@milesmediation.com

The COAM Arbitration Demand must include:

  • The Claimant’s full name, COAM license number, physical address, phone and email address, along with the same information for its attorney(s), if any will be appearing on behalf of the Claimant.
  • The same information for each party against whom the Claimant is seeking relief (the “Respondent”).
  • A brief, but complete, description of the nature of the dispute.

Within 48 hours of the submission of its COAM Arbitration Demand to Miles, the Claimant will receive a contact from the Miles COAM Arbitration Administrator, along with an invoice for a one-time $500 arbitration administration fee. Once this fee has been paid, the Administrator will:

  • confirm to the Claimant, all Respondents, and to the Georgia Lottery Commission, that a COAM arbitration between the parties has been properly and timely commenced; and, 

  • send to each Respondent an invoice for a one-time $500 arbitration administration fee. 


If the Claimant has not already done so, upon the commencement of the arbitration the Claimant must serve the COAM Arbitration Demand it submitted to Miles Mediation and Arbitration Services, LLC, upon all Respondents. 

From the date it has both been served with the Claimant’s COAM Arbitration Demand and has been notified by the Miles COAM Arbitration Administrator that the arbitration has commenced, a Respondent has 14 days to pay the invoice for its one-time arbitration administration fee and to submit to the Claimant [Addressed in Rules, Miles or other], with a copy to the Miles COAM Arbitration Administrator. 


Once Miles has timely received the arbitration administration fee from all parties, the parties will be contacted by the Miles COAM Arbitration Administrator regarding the scheduling of an initial arbitration conference with a Miles arbitrator. 


Should either the Claimant or the Respondent(s) fail to meet the above time deadlines, the Miles COAM Arbitration Administrator will notify all parties and the Georgia Lottery Commission so that the parties can take any steps necessary to protect their interests. 


Once the parties have paid their respective administrative fees, they will thereafter be billed only for the professional services of the Miles arbitrator based upon the following hourly rates: 


COAM Arbitration Rates

  • 2 Party:  $350.00 per party; per hour
  • 3 Party:  $275.00 per party; per hour
  • 4 Party or more:  $225 per party; per hour
  • Travel Outside Metro-Atlanta: $75