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By Gregory J. Parent, Miles Mediation & Arbitration Services, Inc. Historically speaking, paralegals are essential to a successful law firm. Depending on the type of law practice and the experience of the person, a good …

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By David Nutter, Esq. “That was a miracle. I didn’t think we had a chance of settling this case.”  So the satisfied lawyer confides to the mediator after his client has departed with a settlement …

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Greg Parent’s kids enjoy the Atlanta snow!

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By Jamie Miles   After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll …

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Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language.   Research has demonstrated that positive language enhances the mediation process. Conversely, …

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