A Mediation Primer

 A excerpt from  A New Day in Court by John Miles Many readers of this primer are already familiar with mediation. Perhaps you are a mediator. Perhaps you have mediated at Miles Mediation and could write …

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Walking The Walk

By Jamie Miles After a hard day facilitating a just resolution, mediator John Miles often enjoys strenuous physical exertion. Walking is Miles’ preferred way to wind down. But this isn’t your grandmother’s leisurely stroll around …

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Communication Strategies

Communication drives mediation. Both the plaintiff and the defendant need to speak and be heard. Resolution requires that both parties use positive language. Research has demonstrated that positive language enhances the mediation process. Conversely, negative …

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